Here's what you need to know before we arrive.
We schedule you within a 30-minute arrival window. That said, real-world conditions — traffic, job overruns — can push timing. If anything shifts, we'll text you immediately. The absolute maximum wait from your scheduled window is 2 hours, and we'll never show up without a heads-up first.
No need to wait by the car. Just make sure the vehicle is accessible and ready to go before we get there.
Before we arrive
01
Remove all personal items
Seats, trunk, glove box, and console — we need full access to every surface.
02
Remove child seats
Take them out so we can clean the area underneath fully.
03
Park it accessibly
Leave enough clearance around the vehicle for us to set up and work comfortably.
04
Watch for our text
We'll send a heads-up before we leave and keep you posted if anything changes.
One free reschedule with 48+ hours' notice — must rebook within 14 days. Late requests may forfeit your deposit.
Good to know
01
Personal items
Remove all belongings before we arrive. ZS Clean is not responsible for items left inside the vehicle during service.
02
We photograph your vehicle
We take before and after photos on every job for quality documentation. Images may be used in our portfolio to showcase our work.
03
Booking terms
Please review our full terms before your appointment — covers deposits, what's included, and how we handle any issues.
Read our termsReach us directly — we're easy to get hold of before or day-of.
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ZS Clean is committed to your satisfaction and your comfort. We tailor our service system to make your life simpler and easier—saving you time and giving you peace of mind.
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